How it works
- Look first. Many questions are already answered below.
- Ask. Send your question in plain words, with the background that matters.
- Hear back. We reply by email, usually within two working days.
Browse answers to common questions, or search for your topic. Short, plain-language answers written by people who do this work every day.
Answers on this site are general information, not professional advice. For advice about your own situation, speak to a qualified professional.
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You get an email to say it arrived. A member of the team reads it, writes a plain-language answer and lets you know when it is ready.
Check that they are qualified for the kind of work you need, ask how they charge before you start, and get the agreement in writing.
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